Consumer Approaches to Online Insurance Comparison Sites in France Pleased to announce a new report on "Consumer Approaches to Online Insurance Comparison Sites in France" offers new insights into the current development and future prospects of insurance aggregators in France.

It examines the degree to which French consumers research and purchase any kind of insurance online plus the size of the available market for the key products of motor and household insurance, as defined by new customers and switchers; it then analyses the distribution channels and interfaces used for acquiring these policies in France, highlighting both the share of aggregators and the share of online sales in general, including indicators for the speed at which these are growing.

Moreover, it investigates the extent to which online insurance buyers in France are using tablet computers or mobile phones for this purpose, as opposed to regular laptop or desktop computers, and establishes whether propensity to use aggregators is influenced by age and / or annual household income. In addition, it benchmarks the performance of eight of the leading insurance comparison sites in France in terms of awareness levels, conversion rates and sales.

For many analyses, the latest data for 2012 is compared with that from a previous survey undertaken on the same subject in 2008 to show how the environment for insurance aggregators has evolved over time.

Key features of this report and the consumer data file that accompanies it include:

- unique data showing whether French consumers use one, two, three or up to seven or more websites when researching insurance products;

- standardised figures illustrating distribution channels employed for acquiring motor and household insurance, differentiating between 'available' customers buying for the first time or switching provider and customers simply renewing a policy bought in a previous year;

- similar statistics showing the distribution interfaces used for the same two policy types in France with a split between sales in a face-to-face setting, online sales, telephone sales (both inbound and outbound) and postal sales;

- performance benchmarking for eight of the leading aggregators (namely,, Hyperassur,,,,, and Mutuelle-Conseil) in order to indicate rates of recognition, usage to research insurance and usage to actually buy insurance;

- survey results that outline planned usage of online insurance comparison sites in France and how future utilisation is likely to vary between previous users of aggregators and non-users.


What is this report about?
European consumer research
Other international research reports

Consumer propensity to research and purchase insurance products online
Segmentation by age and annual household income
Number of websites consulted when researching insurance online
Motor insurance
Switchers and new buyers within the total
Distribution channels
Distribution interfaces
Cross-tabulation of distribution channels and interfaces
Household insurance
Switchers and new buyers within the total
Distribution channels
Distribution interfaces
Cross-tabulation of distribution channels and interfaces used
Combined analysis of motor and household insurance
Devices used for online purchases
Overlap in usage of aggregators
Use of aggregators by socio-demographic group
Use of aggregators for other insurance products
Peak months for purchasing motor and household insurance
Awareness and usage of the leading eight aggregators
Consumer awareness
Consumer usage to research and purchase insurance
User conversion rates
Comparison of recent to historical usage
Planned usage of aggregators

Research sample statistics
Research structure

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Contact Details

Company Name: Bharat Book Bureau
Issued By: Sandhya Nair
Phone: +91 22 27810772
Address: Office No.808, Real Tech Park, 8th Floor, Plot No. 39/2, Sector-30A,Vashi, Navi Mumbai - 400703
City: Navi Mumbai
State: maharastra
Zip: 400703
Country: India
Website: Visit the website

Keywords : France, Insurance, market research reports, market forecast,

by Sandhya Nair (few years ago!)

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